Last updated: March 2026

1. Introduction

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website or interact with us.

This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

ESG Resilience Ltd is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, please contact us at:

• charlie@theresilientedge.com
• ESG Resilience Ltd, 5 Whitham Park, Tavistock, PL19 9BP

2. What Data We Collect

We may collect and process the following personal data about you:

a) Information You Provide to Us

When you complete a contact form on our website, we collect:

• Your full name
• Your email address
• Any other information you choose to include in your message

b) Data Collected Automatically (Cookies & Analytics)

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system

This data is collected through cookies and analytics tools (such as Google Analytics). Please see Section 7 (Cookies) for more detail.

3. How We Use Your Data

We use your personal data for the following purposes:

PurposeLegal Basis (UK GDPR)Responding to your enquiries submitted via our contact formLegitimate interests (Art. 6(1)(f))Providing the professional services you have requestedPerformance of a contract (Art. 6(1)(b))Improving our website and understanding how visitors use itLegitimate interests (Art. 6(1)(f))Complying with legal obligationsLegal obligation (Art. 6(1)(c))Sending marketing communications (only where you have opted in)Consent (Art. 6(1)(a)) 

We will never use your data for purposes that are incompatible with the reason it was originally collected.

4. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Contact form enquiries: Up to 2 years from the date of your last communication, unless a longer retention period is required by law or needed in connection with ongoing services.
• Analytics data: As set by the relevant analytics provider (typically 14–26 months for Google Analytics).

After these periods, your data will be securely deleted or anonymised.

5. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and running our business, including:

• Website hosting providers
• Analytics providers (e.g. Google Analytics)
• Email service providers (for handling contact form submissions)

All third parties are required to handle your data securely and in accordance with UK GDPR. Where data is transferred outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

6. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access – You can request a copy of the personal data we hold about you.
• Right to rectification – You can ask us to correct inaccurate or incomplete data.
• Right to erasure – You can request that we delete your personal data in certain circumstances.
• Right to restrict processing – You can ask us to limit how we use your data.
• Right to data portability – You can request your data in a structured, machine-readable format.
• Right to object – You can object to us processing your data where we rely on legitimate interests.
• Right to withdraw consent – Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at charlie@theresilientedge.com. We will respond within one month of receiving your request.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: www.ico.org.uk
• Helpline: 0303 123 1113

7. Cookies

Our website uses cookies to improve your experience and help us understand how our site is used.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on future visits.

Types of Cookies We Use

Essential cookies - Required for the website to function correctly

Analytics cookies - Help us understand visitor behaviour (e.g. Google Analytics)Up to 26 months 

Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout

On your first visit to our site, you will be asked to provide your consent to non-essential cookies via our cookie banner.

8. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These include:

• Secure HTTPS encryption across our website
• Restricted internal access to personal data
• Regular review of our data handling practices

However, no method of transmission over the internet is 100% secure. If you have concerns about a specific data interaction, please contact us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

ESG Resilience Ltd, 5 Whitham Park, Tavistock, PL19 9BP

Email: charlie@theresilientedge.com

This Privacy Policy was last reviewed in March 2026 and is compliant with the UK GDPR and the Data Protection Act 2018.